Information Regarding the Disbursement of Funds from the Truemoney
19 March 2025
Hi #Truefriends!,
Thank you for always using TrueMoney services.
In order to improve the quality of our services, Truemoney will update the Application.
Regarding balance withdrawals, the remaining balance can be done since the information regarding this application update was notified until March 24, 2025.
Truemoney users who have not withdrawn their balance before the date above, they can contact Customer Care.
Balance withdrawals can only be made by users according to the data registered in the TrueMoney system.
With the following requirements:
- Original and active KTP
- Photo of Bank Account Book (First page and name according to ID card)
- If there is no Bank Account Book, you can attach a wallet account number with the name according to the ID card registered in the Truemoney system, such as Ovo, Go-Pay or Dana. (only for users who do not have a Bank account)
- Data can be sent via WhatsApp Chat or Email TrueMoney Customer Care
We apologize for the inconvenience.
Let's continue using the Truemoney Application for your best transaction solution.
If you have further questions, contact Customer Service:
Call center: 0804 1000 100
WhatsApp Chat: +62813 8003 3868
Operational (08.00 - 17.00 Every Day)
IG: truemoneyid FB: Truemoney Indonesia
www.truemoney.co.id
