New Features in the TrueMoney Indonesia Application, Upgrade Your Application Now! For Your Transaction Convenience.

New Features in the TrueMoney Indonesia Application:

• Add customer number to each agent transaction
• Make sure to enter the customer number starting with 08xxxxx (10-15 digit numbers)

Terms:

• Additional fields for customer phone numbers will be applied to all transaction forms in the Agent application
• Customer phone number is required, so if it is empty then the transaction cannot be processed further
• The telephone number cannot contain the same 7 digit number (consecutive) or the 7 digit serial number after the prefix. eg. 081111111611 or 081234567123 or 08123456789
• Agent cannot enter his phone number (which is registered as Agent credential) in the customer phone number field
• Minimum customer telephone number is 10 digits and maximum is 15 digits
  The prefix of the phone number is '08'

FAQ:
Q: What should I fill in the Customer Mobile Number column?
A: Please enter the mobile number of the customer who made the transaction and make sure the customer number you entered is valid.
Q: Why do I have to enter the customer's mobile number?
A: TrueMoney requires the customer's mobile number to be contacted if there is a problem with the transaction
Q: Why can't I leave the Customer Mobile Number column blank?
A: The column for the customer's mobile number is mandatory
Q: I have filled in the Customer's Mobile Number column but still can't continue the transaction?
A: Make sure that the mobile number of the customer you enter is valid and in the predetermined format, namely:
Starting with the numbers '08'
Minimum 10 digits and maximum 15 digits
Does not contain 7 or more consecutive numbers
Does not contain 7 or more of the same number in a row
Q: What kind of transaction does the Customer Mobile Number column apply to?
A: Column of Customer Mobile Number must be filled in for any transactions conducted by the Agent

Our customer service at:

Call center: 0804 1000 100
WhatsApp Chat: +62813 8003 3868
*WhatsApp Call: +62878 7600 0969 
*Especially for Money Transfer services
Email: info@truemoney.co.id

08.00 - 17.00 Every Day

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3. Twitter: truemoneyid