Procedures for top up TrueMoney balances through Dan + Dan Stores:
- Visit the nearest Dan + Dan outlet in your area
- Inform the cashier that you want to top up the TrueMoney balance
- Inform the mobile number registered to the TrueMoney AGENT account or your Virtual Account number (Your Virtual Account Number is 07 + Mobile number, (for example: 07857xxxxxxx) and select the nominal balance
- Give cash according to nominal to the cashier
- Save proof of transaction to top up your balance
- Check your balance through the TrueMoney application
Customer Care:
Call center: 0804 1000 100
WhatsApp Chat: +62813 8003 3868
WhatsApp Call: +62878 7600 0969 *
* Especially for Money Transfer services
Email: info@truemoney.co.id
08.00 - 17.00 Every Day
Social Media
1. Facebook: TrueMoney Indonesia
2. Instagram: @truemoneyid
3. Twitter: truemoneyid