Hi #TruePartner,
According to our company policy, we inform you that as of [01 September 2023], all Truemoney Agents who are inactive or do not make any transactions for 3 consecutive months (0 transactions), will be charged a fee of IDR 50,000 which will be deducted from the Truemoney wallet balance. If the balance does not reach the fee above, the Agent's account will be permanently closed.
Please read the Terms & Conditions of the Truemoney Indonesia Application for Members & Agents. Let's make sure to make transactions using the Truemoney application regularly!
For further information please contact Truemoney Customer Service below:
Call center: 0804 1000 100
WhatsApp Chat: +62813 8003 3868
Email : info@truemoney.co.id
Operational Hours 08.00 - 17.00 WIB Every Day
IG: truemoneyid FB: Truemoney Indonesia www.truemoney.co.id